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Thames Water in the UK has lodged an appeal to increase customer bills

Thames Water, a British utility, filed an appeal with the competition regulator of the country on Friday. This is the first step in a process that will try to increase the prices the company can charge its customers over the next five-year period and improve their chances of survival.

Thames Water awaits the court's approval of a rescue deal worth 3 billion pounds ($3.77 billion). This will help it avoid nationalisation and allow time to address its financial issues, which include debts totaling 18 billion pounds.

The future viability of the company is also dependent on how much it can charge its customers. Thames Water's bill can be increased by only 35% between 2025-2030 according to the water regulator Ofwat. This is less than the 53% increase the company claims it needs.

Thames Water stated on Friday that the Ofwat decision "doesn't appropriately support the investments and improvements required by Thames Water for its customers, community and the environment in the next five years".

The company stated that it wanted a settlement with "challenging, but achievable" goals and "an adequate balance between risk and return".

The appeals process will take several months.

Thames Water must also raise 3 billion pounds of new equity. For it to attract this investment, the company must charge high prices that will deliver a return to potential new shareholders.

The British water sector is facing a backlash from the public over the sewage pollution of rivers. It has also been accused that profit was prioritised for years over maintaining infrastructure and protecting the environment.

Ofwat's December final determination to Thames Water included directives on pricing, investments and targets. Thames Water wanted to spend 22 billion pounds in total over five years. This would depend on higher prices.

Ofwat set the limit to 17 billion pounds, focusing on protecting the environment and ensuring value for money. $1 = 0.7956 pounds (Reporting from Sarah Young and Pushkala Arpaka in Bengaluru; additional reporting by William James, Editing by Catarina demony and Barbara Lewis).

(source: Reuters)