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UK energy watchdog to take on 4.4 billion pound consumer debt

Ofgem, the UK's energy regulator, announced on Thursday plans to address 4.4 billion pounds of customer debts that are driving up household bills.

The unrecoverable energy debt is added to all consumer bills. This adds 52 pounds or 3% to the current cap price of 1,755 pounds per year for average usage. Ofgem announced that it would soon publish a debt-relief scheme, which aims to erase 500 million pounds in debts and help around 195,000 customers. Ofgem stated that the scheme would be funded through a levy placed on other bill-payers and it is expected to increase bills by around 5 pounds per year starting in 2027/28.

Charlotte Friel said, "We must protect the consumer by striking a balance between ensuring those who can pay receive support and focusing on those in need."

BILLS STILL 50 % HIGHER THAN BEFORE THE UKRAINE INVASION

The regulator proposed that the process for moving into a new house be changed so that no debts accumulate in anonymous accounts prior to the registration of new residents with an energy provider.

Although domestic energy prices are down since their peak of 2023, they still remain about 50% higher than the summer of 2021. This was before Russia invaded Ukraine and sent gas prices skyrocketing, causing an energy crisis across Europe. After a price cap for domestic gas and electricity was raised in October, the government is being pressed to lower bills.

Consumer groups say energy costs are still unmanageable by many. They have urged the government for more assistance for those who struggle.

(source: Reuters)