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Italian consumer groups file class action against Enel on rate increases

5 Italian customer associations have actually submitted a class action lawsuit against Enel declaring that the country's biggest utility had not appropriately notified customers about significant gas and power rate boosts.

ADUSBEF, Assoutenti, Codici, Confconsumatori and CTCU said in a statement on Tuesday that they desired the court in Rome to look into alleged unilateral changes in gas and electrical power agreements triggered by Enel Energia, completely owned by Enel, between July 2023 and April 2024.

They also asked the court to purchase the utility to repay consumers for the costs increases and to pay 200 euros ($ 210) in compensation to each customer who signs up with the class action.

Enel Energia believes that it had actually always acted completely compliance with main and sector regulations, as well as with legal guidelines, a representative for the unit said.

The company has just provided to its customers renewals of the expiring economic terms, as provided for in the agreement, without making any unilateral changes to them while they remained in force, the spokesperson added.

Italy's Antitrust authority stated in April it had actually begun a. probe into how Enel had communicated boosts in energy expenses. after having received complaints from more than 600 customers. and little companies about rises in their costs decided by Enel. Energia for the October 2023-January 2024 period.

(source: Reuters)